Terms of Service

Last updated: 10/19/2026

1. Acceptance of Terms

By accessing or using Calypr's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

Calypr is an AI-assisted operational maturity platform that helps B2B SaaS companies assess their operational capabilities across various departments, providing scoring, benchmarking, and actionable improvement recommendations.

3. User Accounts

To access our services, you must:

• Provide accurate, current, and complete account information
• Maintain the security of your account credentials
• Promptly update account information when necessary
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to any part of the service
• Interfere with or disrupt the service or servers
• Upload malicious code or attempt to compromise system security
• Misrepresent your identity or affiliation

5. Intellectual Property

All content, features, and functionality of Calypr, including but not limited to text, graphics, logos, assessment frameworks, and software, are owned by Calypr and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We collect and process data as described in our Privacy Policy to provide assessment services and improve our platform.

7. Subscription and Payment

Calypr offers subscription-based services. By subscribing, you agree to:

• Pay all applicable fees as described in your subscription plan
• Automatic renewal unless cancelled according to our cancellation policy
• Responsibility for all taxes related to your subscription

8. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any part of our service with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, Calypr shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

10. Indemnification

You agree to indemnify and hold Calypr harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Termination

We reserve the right to terminate or suspend your account and access to our services at any time, with or without cause, with reasonable notice when possible.

12. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through our platform. Continued use after changes constitutes acceptance of new terms.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction where Calypr is incorporated, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms of Service, please contact us at:
Email: legal@calypr.com
Subject: Terms of Service Inquiry